FAQS
At Tahirah Boutique, we endevour to provide our customers with high-quality, elegant, and modest pieces for all. We are committed to offering a wide range of stylish options that meet our customers' modesty needs without sacrificing style or comfort. We strive to provide exceptional customer service, including prompt shipping, easy returns and exchanges, and helpful assistance with any questions or concerns.
Our goal is to create a positive shopping experience that leaves our customers feeling confident and satisfied with their purchases.
How long would it take to receive my order?
Orders could take up to 7 days to receive which is influenced by post office delays. Orders are aimed to be shipped out 1-2 business days after an order is placed.
How are the pieces made?
We work with middle eastern designers and manufacturers who share our commitment to modesty, and we prioritise pieces that are made from high-quality materials and designed for comfort and durability.
Are the care labels provided?
We provide detailed care labels with each product purchased to help ensure the garments are well looked after once purchased. Our care labels include information about the material and care instructions.
Can we return or exchange our items?
We want our customers to be fully satisfied with their purchases. If for any reason you are not satisfied with a clothing item that you have purchased from us, please contact us within 14 days of receipt of your order to request a return or exchange.
Please note that items must be unworn and in their original condition in order to be eligible for a return or exchange.
Shipping fees are non-refundable
PLEASE NOTE: Hijabs & Undercaps are non-refundable
If you have any further questions about our policies or our products, please don't hesitate to contact us. We are here to help you find the perfect modest clothing options for your needs.